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Customer reviews of Mark Lilly Garages

At Mark Lilly Garages we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Mark Lilly Garages

Mark Lilly Garages
5
4.8

Based on 37 customer reviews

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  • 5

    Very impressed with service and vehicle purchased.

    By Susan C on 07 October 2019 | Verified purchase

    For my last car I used a main dealer and was not impressed. Using Mark Lilly Garages was a very good experience and I felt I was well looked after by the sales person and received good service. Everything we agreed before I picked up the car was carried out and on the day of collection, time was spent with me getting everything sorted. Very impressed.


  • 5

    Purchase of Skoda -

    By Carol C on 25 September 2019 | Verified purchase

    Excellent service - salesman very knowledgeable and efficient - and contactable - car was extremely well turned out and am very happy with it - thank you

    Reply from Mark Lilly Garages on 27/09/19

    Good Morning thank you for your kind words, any problems please let us know ! Kind regards Dan Hack


  • 5

    Felt we were in safe hands from the start

    By A A on 22 September 2019 | Verified purchase

    Very good choice of cars, very fair prices, very helpful staff, very good service all round, very happy!

    Reply from Mark Lilly Garages on 27/09/19

    It was a pleasure to deal with you ! Kind Regards Dan Hack


  • 5

    Car buying as it should be.

    By Robert L on 22 September 2019 | Verified purchase

    Perfect. I was given free rein to inspect the car with no unwelcome interference and was offered an unaccompanied test drive. I was given a fair price for my part exchange and the car was presented in showroom condition when I picked it up. All of the staff were very friendly and there was no hard sell. Very efficient and no hassle whatsoever.

    Reply from Mark Lilly Garages on 27/09/19

    Thats very kind ! You were a pleasure to deal with, any problems please let us know ! Kind regards Dan Hack


  • 5

    Back to black. Mark lilly civic

    By Dudley O on 22 September 2019 | Verified purchase

    This is the second car I have purchased from here. The sales team are really friendly and helpful. The car took a while to be prepped but it was worth the wait. The valeter did a fantastic job and the wheels were refurbished in black which really finished the car off nicely. Would highly recommend.

    Reply from Mark Lilly Garages on 27/09/19

    Thank you for your patience whilst we were at our busy period and i'm glad your happy and it was all worth it ! kind Regards Dan Hack


  • 5

    Black mini countryman

    By C K on 22 September 2019 | Verified purchase

    Very helpful and friendly.great deal with our car,this is the second time we have purchased from Mark Lilly garages and will not be the last.

    Reply from Mark Lilly Garages on 27/09/19

    Thank you for your kind words you were a pleasure to deal with ! Kind Regards Dan Hack


  • 5

    Would use again

    By Graham R on 22 September 2019 | Verified purchase

    Informative and helpful,bought 2 cars from them and would not hesitate to buy again.salesman is very nice to deal with helping us to compare different models. G &P Ryder.

    Reply from Mark Lilly Garages on 27/09/19

    Thnak you for your kind words you and Pam were a pleasure to deal with !


  • 5

    Honest approach

    By Mike B on 22 September 2019 | Verified purchase

    Polite, efficient and honest approach to car sales.

    Reply from Mark Lilly Garages on 27/09/19

    Thank you for your kind words, any problems please call us anytime ! kind Regards Dan Hack


  • 5

    Reliable garage

    By Ben M on 22 September 2019 | Verified purchase

    Fairly on the ball with the sale and the car is good as to be expected. Honestly though I didn't feel like I was treated as a great customer.

    Reply from Mark Lilly Garages on 27/09/19

    Good morning, thank you for your review, we are glad you were happy with the sales process and the actual car itself, we are disappointed that you didn't feel valued as a customer due as per your email to me to your surname being spelt wrong if there's anything we can do in the future please do not hesitate to contact us.


  • 5

    Relaxed Garage

    By Neil C on 25 June 2019 | Verified purchase

    A nice welcoming company, without the pushy salesmen.

    Reply from Mark Lilly Garages on 19/08/19

    Thank you Neil for your kind review glad you came back to us a second time to purchase your second vehicle !


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